Privacy Policy

1. Introduction

PRK Tech India ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PRKTech FMS (Facility Management Software) and visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number)
• Company or organization name
• Job title and department
• Billing and payment information
• Any other information you choose to provide

2.2 Usage Data

We automatically collect information about how you access and use our services, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Access times and dates
• Referring website addresses

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services
• To process your requests and transactions
• To send you updates, newsletters, and marketing communications (with your consent)
• To respond to your inquiries and provide customer support
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure cloud servers with encryption in transit and at rest. We use role-based access control to ensure only authorized personnel can access your information.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our services (under strict confidentiality agreements)
• When required by law or to respond to legal processes
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger (with prior notice)
• With your explicit consent

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at BD@prktechindia.in.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: